Top Customer Success & Experience Jobs in Austin, TX

The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.

As a Technical Account Manager, you'll provide proactive technical support, onboard new customers, advocate for customer needs, and drive customer success.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Customer Value Strategist will lead the Customer Value Program, driving strategy, execution, and measurement of business value initiatives, while developing benchmarks and enablement content.

The Executive Assistant will support VPs in a fast-paced environment, managing schedules, relationships, meeting logistics, global travel, and special projects requiring strong organizational and communication skills.

The Customer Value Architect drives onboarding, adoption, and customer value realization for CrowdStrike's cybersecurity platform, ensuring customer success and minimizing churn. This role involves direct engagement with sales teams and conducting business value analyses for clients, while maintaining strategic partnerships within large enterprise accounts.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

The Sr. Manager, Services Communications leads communication strategies for cybersecurity incident responses, collaborating with teams and advising customers on messaging and disclosures.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

As a Technical Account Manager, you will onboard customers, drive technical support, engage with clients, and lead project implementations while advocating for customer success.