Top Customer Success & Experience Jobs in Austin, TX

The Senior Solutions Engineer will drive growth for Cloudflare's Developer Platform through sales strategy, optimizing deals, training sales teams, and contributing to strategic vision.

As a Senior Solutions Engineer, you'll drive customer engagement and success throughout the sales cycle, focusing on technical solutions and account management for digital native startups.

As a Digital Customer Solutions Engineer, you will advise customers on Cloudflare products, ensuring they maximize their value. Responsibilities include onboarding, providing technical guidance, and collaborating with various teams to enhance customer success.

The Customer Success Manager will ensure customer satisfaction, retention, and growth by managing post-sale experiences, building relationships, and driving product adoption.

The Escalation Engineer resolves complex customer issues, manages escalations, improves support processes, and collaborates with engineering teams while focusing on Zero Trust technologies.

As an Application Services Consultant, you will provide advisory and implementation services for Cloudflare's enterprise customers, focusing on security and performance products. Responsibilities include solution design, implementation, project management, and customer support collaboration.

The Senior Solutions Engineer engages with potential Digital Native accounts, driving product discussions and technical sales while preparing presentations and leading proof of concept trials.

As an AI Automation Intern, you'll integrate acquired companies into Cloudflare by automating reports and workflows, organizing data with AI tools, and documenting processes.

The Resident Consultant acts as a technical advisor for enterprise accounts, optimizing security configurations, managing network services, and ensuring seamless customer migration to Cloudflare solutions.

As a Solutions Architect, you'll collaborate with sales and technical teams to enhance Cloudflare's AI/Developer Platform, driving revenue and customer adoption through innovative solutions and strategic programs.