Top Customer Success Jobs in Austin, TX

The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.

The Senior Customer Success Manager is responsible for driving product adoption, retention, and growth while developing customer relationships and ensuring satisfaction and success. Responsibilities include strategic planning, managing account health, and advocating for customer needs within the organization.

The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.

As a Customer Success Manager, you will support onboarding and product adoption for clients, drive customer engagement and retention, and share insights with cross-functional teams.

The Executive Customer Success Manager drives value for enterprise customers, manages C-suite engagement, and ensures retention and growth through strategic insights and collaboration with internal teams.

As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

The Customer Success Project Manager coordinates client requests, ensures project execution, and enhances client relationships by driving process excellence and communication across teams.

The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.

The Customer Success Manager ensures customer retention and account growth by supporting public safety agencies with DroneSense solutions and managing customer relationships.

The SVP will lead customer success outcomes for Agentforce and Data 360, ensuring product value, managing support operations, and developing teams.

The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.

Manage customer accounts to drive product adoption and ensure renewals. Partner with account teams, support customer success, and demonstrate product value through engagement.

Manage enterprise accounts, guide customers through onboarding, monitor adoption, drive value reviews, and identify growth opportunities to ensure customer success with Airtable.

Lead and develop the Customer Success Operations team, overseeing operational strategy, performance processes, data management, and cross-functional initiatives to drive predictable revenue outcomes.

The Customer Success Manager ensures customer engagement and adoption of SaaS products, monitors account health, supports renewals, and identifies upsell opportunities.

As a Customer Success Engineer, you will onboard customers, drive product adoption, manage renewals, and collaborate with engineering and product teams to ensure successful implementations.

The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.

The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.