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Top Customer Success Jobs in Austin, TX

Reposted 18 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 18 Days AgoSaved
Remote
Austin, TX
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 18 Days AgoSaved
Remote
Austin, TX
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 18 Days AgoSaved
Remote
Austin, TX
60K-80K Annually
Mid level
60K-80K Annually
Mid level
Real Estate • Software
The Customer Success Specialist manages customer inquiries, resolves complaints, and ensures client satisfaction, working closely with the sales team.
Reposted 18 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Logistics • Mobile • Software
The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.
Top Skills: AIEamErpSaaSSap Pm
Reposted 18 Days AgoSaved
Remote
Austin, TX
78K-120K Annually
Senior level
78K-120K Annually
Senior level
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 18 Days AgoSaved
Remote
Austin, TX
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Information Technology • Internet of Things
Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.
Top Skills: CRMCspSaaS
Reposted 18 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.
Top Skills: APIsJavaScriptPython
Reposted 18 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
55K-60K Annually
Junior
55K-60K Annually
Junior
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Pooled Customer Success Manager, you'll support SMB customers by leading onboarding, training, and escalations while managing customer cases, driving adoption, retention, and satisfaction through collaboration and process improvement.
Top Skills: MarketoOutreachSalesforce
Reposted 18 Days AgoSaved
Remote
Austin, TX
165K-200K Annually
Senior level
165K-200K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
Reposted 18 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.
Top Skills: CcaasCloud TechnologiesEnterprise SoftwareSaaS
Reposted 18 Days AgoSaved
Remote
Austin, TX
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
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Reposted 18 Days AgoSaved
Remote
Austin, TX
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
19 Days AgoSaved
Remote
Austin, TX
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Edtech
As a Mid-Market Customer Success Manager, you'll drive customer retention, manage relationships with schools, and ensure effective use of Brisk Teaching's solutions through onboarding and support.
Top Skills: ChurnzeroGainsightGoogle WorkspacePlanhatSalesforce
19 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
100K-135K Annually
Mid level
100K-135K Annually
Mid level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Automation
As a Customer Success Manager, drive client adoption of Shift's AI solutions in the insurance sector, ensuring successful implementation and client retention.
Top Skills: AIP&C InsuranceSaaS
19 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
102K-110K Annually
Senior level
102K-110K Annually
Senior level
Cloud
The Customer Success Manager will manage Mid-Market and Enterprise customers, drive adoption of the Fluxx platform, ensuring retention and growth by identifying opportunities and providing strategic guidance.
Top Skills: PlanhatSalesforce
19 Days AgoSaved
Remote
Austin, TX
50K-126K Annually
Mid level
50K-126K Annually
Mid level
AdTech • Marketing Tech • Software
Drive expansion and retention for pooled creator accounts at Kit by designing scalable programs and engaging with creators to enhance upgrades and revenue retention.
Top Skills: AIHubspot
19 Days AgoSaved
Remote
Austin, TX
50K-126K Annually
Senior level
50K-126K Annually
Senior level
AdTech • Marketing Tech • Software
The Customer Success Manager will drive expansion in Pro plan adoption for a pooled segment of top customers, ensuring a scalable customer experience while focusing on driving revenue growth, retention, and effective outreach strategies.
Top Skills: Hubspot
Reposted 19 Days AgoSaved
Remote
Austin, TX
Expert/Leader
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills: GCPSalesforce
Reposted 19 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
20-20 Hourly
Junior
20-20 Hourly
Junior
Fintech
Provide information and support to customers about loans and insurance via phone, chat, and email while resolving inquiries and improving client experience.
Top Skills: Saas ApplicationsSalesforce
19 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Information Technology • Software
Manage enterprise customer accounts, drive sales opportunities, develop relationships with executives, and achieve revenue targets while using HubSpot for pipeline management.
Top Skills: DevOpsHubspotOpen-Source Software
19 Days AgoSaved
Remote
Austin, TX
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Software
Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.
Top Skills: AIB2B Saas
Reposted 19 Days AgoSaved
Remote or Hybrid
Austin, TX
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 19 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
75K-90K Annually
Junior
75K-90K Annually
Junior
Information Technology • Software
The Customer Success Manager will handle critical customer relationships, ensuring engagement, retention, and growth through tailored applications of Antenna data. Responsibilities include onboarding, supporting clients, collaboration with various teams, and contributing to best practices in customer success.
Top Skills: AnalyticsData Analysis
20 Days AgoSaved
Remote
Austin, TX
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Cloud
The Senior Customer Success Manager builds relationships, manages projects, ensures customer satisfaction, and works cross-functionally to drive product adoption and retention.
Top Skills: GainsightSalesforce
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