Top Senior Customer Success Jobs in Austin, TX

Drive success for client accounts by building relationships, analyzing data, delivering insights, and resolving issues to optimize usage of the marketplace.

The Customer Success Account Manager manages post-sale customer relationships, ensuring product adoption, retention, and expansion while driving successful business outcomes and customer satisfaction.

As a Senior Associate, you'll enhance client journeys, design engagement systems, measure success through KPIs, and manage client relationships to drive revenue and retention.

The Account Manager will manage strategic accounts, driving retention, upsell, and expansion while coordinating internal resources for exceptional client outcomes.

The Principal Customer Success Manager oversees post-sale customer lifecycle phases, manages enterprise customer relationships, ensures successful adoption of Thrive's solutions, and drives customer success and retention.

The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.

The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.

The Senior Customer Success Manager is responsible for driving product adoption, retention, and growth while developing customer relationships and ensuring satisfaction and success. Responsibilities include strategic planning, managing account health, and advocating for customer needs within the organization.

The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.

Lead and develop the Customer Success Operations team, overseeing operational strategy, performance processes, data management, and cross-functional initiatives to drive predictable revenue outcomes.

The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

The Senior Customer Success Manager will build relationships, drive adoption of Redis solutions, ensure customer satisfaction, and collaborate with internal teams to support customer needs and retention.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Sr. Customer Success Manager ensures customers maximize value from Proofpoint products through guidance, health checks, and advocacy, driving successful deployments and renewals.

Lead and mentor a team of Customer Success Managers, architecting digital customer journeys, driving performance metrics, and creating scalable programs to enhance customer engagement and retention.

The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.

Manage a diverse portfolio of healthcare accounts, develop success plans, drive retention, identify upsell opportunities, and serve as client advocate.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

The Senior Client Success Manager will coordinate between clients and internal teams, manage multiple client relationships, analyze performance data, and ensure client satisfaction and retention.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.