Top Remote Customer Success Jobs in Austin, TX

The Customer Success Specialist is responsible for onboarding new customers, providing technical support, and enhancing client relationships with upselling opportunities and training programs.

The Customer Success Senior Associate manages client onboarding, implements projects, and ensures data accuracy while supporting revenue opportunities. They collaborate with CSMs to maintain project governance and enhance client experiences.

The Customer Success Manager at Graphite Financial serves as a trusted advisor, handling client relationships, driving renewals and expansions, and mentoring staff while providing strategic insights on financial operations.

Lead and mentor a team of Customer Success Managers, architecting digital customer journeys, driving performance metrics, and creating scalable programs to enhance customer engagement and retention.

The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

Manage a diverse portfolio of healthcare accounts, develop success plans, drive retention, identify upsell opportunities, and serve as client advocate.

Manage customer relationships, drive product adoption, and increase customer revenue through upselling and cross-selling efforts within the healthcare SaaS space.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

Manage client portfolio, drive revenue growth, analyze data, and provide industry expertise. Handle contract renewals and build strong client relationships.

The Customer Success Manager ensures customer value creation, manages ongoing relationships, and collaborates on product enhancements while demonstrating leadership and problem-solving skills.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

The Customer Success Enablement Manager will develop and optimize onboarding and training programs, manage content, evaluate tools, and collaborate cross-functionally to enhance customer success initiatives.

The Senior Client Success Manager will coordinate between clients and internal teams, manage multiple client relationships, analyze performance data, and ensure client satisfaction and retention.

As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.

The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.

Manage and optimize processes for the Customer Success team, focusing on data quality, reporting, and cross-functional collaboration to enhance customer experience.

As an Enterprise Customer Success Manager, you will build relationships, increase product adoption, ensure renewals, and advocate for customer needs while collaborating with internal teams for optimal service delivery.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

Manage relationships with SMB and emerging tech clients, drive product adoption, identify growth opportunities, and improve customer success processes.

As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

As a Customer Success Manager at Benepass, you will manage midmarket client relationships, drive product adoption, identify growth opportunities, and enhance customer satisfaction through tailored solutions and collaboration with cross-functional teams.

The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.