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Top Customer Success Jobs in Austin, TX
AdTech
The Customer Success Executive ensures customer satisfaction by managing onboarding, driving value realization, and fostering relationships for upselling opportunities.
Top Skills:
AnalyticsGenaiMarketing TechnologySaaS
Marketing Tech • Software
The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.
Top Skills:
Cs PlatformsSalesforceTableau
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills:
Ai SolutionsZendesk
Software
The Senior Customer Success Manager at Zendesk is responsible for customer ownership, driving product adoption, and leveraging AI technologies to enhance customer experience and growth.
Top Skills:
AIGainsightSaaS
Artificial Intelligence
As a Customer Success Manager, you'll guide customers in using DeepL's AI solutions, foster trust, and ensure successful adoption while managing retention and upsell opportunities.
Top Skills:
Ai SolutionsAPIsSaaS
Artificial Intelligence • Information Technology • Software • Analytics
The Customer Success Manager will drive customer adoption and satisfaction while overseeing the entire client lifecycle and collaborating with cross-functional teams to enhance customer outcomes.
Top Skills:
Bi Tools
Information Technology • Software
The Head of Customer Success will lead Esper's CS strategy, enhance customer retention, and build relationships with government clients while scaling the team.
Fintech • Software • Financial Services
As a Customer Success Manager, you'll engage with clients to enhance their experience with Anchor's platform, ensuring effective onboarding, adoption, and addressing their needs through collaboration with internal teams.
Top Skills:
HubspotIntercomJIRAExcelSlackZendesk
Software
The role involves managing Enterprise customers, driving value, retention, and growth through strategic relationships, leveraging data to inform strategies, and influencing product development based on customer feedback.
Insurance • Marketing Tech
The Customer Success Manager I will retain and grow revenue from agents, provide customer service, optimize products for ROI, and identify upsell opportunities.
Top Skills:
ExcelOutlookSalesforce CRMWord
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Real Estate • Software • Travel • Hospitality
The Customer Success Manager will drive retention and renewals, maximize product adoption, build customer relationships, analyze data for performance, and collaborate across teams to enhance customer experience.
Cloud • Fintech • HR Tech
The Sr Customer Success Manager supports customers in maximizing their use of Workday Adaptive Planning, ensuring value, adoption, and identifying growth opportunities.
Top Skills:
CRMGainsightSaaSSalesforceWorkday Adaptive Planning
Software
Manage a large portfolio of customers, driving adoption and retention strategies, unlocking expansion opportunities, and leveraging data for customer success in a hybrid role.
Top Skills:
GainsightMixmaxOutreachSalesforceVitally
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills:
Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Information Technology • Security • Cybersecurity
The Customer Success Engineer at Cato Networks will guide strategic customers through their SASE implementation lifecycle, optimizing performance and adoption while building strong relationships and providing technical direction and support.
Top Skills:
AWSAzureBgpCasbDlpFirewallsGCPIntrusion Prevention SystemsLdapOspfProxy ServicesRbiSAMLSaseScimSecure Web GatewaySsoWeb-Based Apis
Cloud • HR Tech • Professional Services • Software
The Marketplace Customer Success Manager at Upwork drives success for client accounts by analyzing data, building relationships, and delivering actionable insights for growth and retention.
Top Skills:
Ai Tools
Software
Lead and develop the Customer Success Engineering team, focusing on high-impact customer interactions and creating scalable resources for success.
Top Skills:
AWSAzureGCPHadoopKafkaSpark
Cloud • Fintech • Other • Software
The Enterprise Customer Success Manager drives value realization and growth for large customers, overseeing the customer lifecycle and collaborating with internal teams.
Top Skills:
Compensation SoftwarePlanning ToolsRevopsSaaSSales Performance Management
Software
The Manager, AI Success Strategist will lead a team to deliver measurable AI outcomes for customers, focusing on adoption and retention metrics through strong product expertise and people leadership.
Top Skills:
AISaaS
Software
The Mid-Market Customer Success Manager ensures customer satisfaction, drives adoption and retention, and identifies growth opportunities across customer accounts. Responsibilities include managing relationships and collaborating with teams to enhance client experiences and outcomes.
Cloud • Software
The Customer Success Engineer II will support Specialty Contractor customers in effectively using Procore's products, driving adoption, and improving business performance through data-driven recommendations and collaboration with various stakeholders.
Top Skills:
Construction TechnologyCustomer AnalyticsProcore
Information Technology • Internet of Things
As a Customer Success Manager, you will manage relationships with top e-commerce brands, driving onboarding and optimizing AI-enhanced email marketing strategies to boost engagement and conversions.
Top Skills:
AIAttentiveKlaviyoPostscript
Software
Provide exceptional support to new and existing clients of a healthcare SaaS application through training, ticket resolution, and onboarding. Track issues, document software problems, and collaborate with development teams on feature priorities.
Top Skills:
Adobe AcrobatGoogle SuiteHealthcare SaasMicrosoft Office Applications
Top Companies in Austin, TX Hiring Customer Success Roles
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